At Good Totes, we’re all about making things happen. Join our team and help us build something real — while having fun along the way!
We’re looking for a hands-on, detail-oriented Operations Executive to join our growing ecommerce team. In this role, you’ll be responsible for managing day-to-day backend operations - from inbound shipments and inventory tracking to product listings and fulfillment coordination. You’ll play a key role in ensuring that everything runs smoothly behind the scenes.
This is an exciting opportunity to join a fast-paced, growing brand and work closely with the founders and cross-functional teams.
Key Responsibilities
Inbound Logistics: Track shipments, coordinate with freight forwarders, and ensure smooth delivery to our 3PL warehouses
Inventory Management: Maintain accurate inventory records, update SKU status, and support restock planning across sales channels
Fulfillment Oversight: Liaise with our 3PL to monitor order fulfillment, returns management, and work closely with the customer service team to resolve any delivery issues
Product Listings: Manage product listings across all platforms (Shopify, TikTok Shop, etc.), ensuring inventory and product details are accurate
Reporting Support: Prepare basic inventory and stock reports at the end of each month, including reconciling with 3PL data
Systems Building: Build SOPs for recurring ops processes
Who You Are
2+ years of experience in operations, supply chain management, or logistics in an eCommerce, retail, or consumer goods company.
Highly organized and reliable - you love checklists, tracking details, and getting things done
A clear communicator who’s comfortable coordinating with external partners and internal teams
Proactive and resourceful - you spot problems before they happen and take initiative to fix them
Comfortable using tools like spreadsheets, basic dashboards, and Shopify backend (we’ll teach you if needed)
Why Join Us?
Be part of a fast-growing local fashion brand
Be part of a young, dynamic and innovative team that cares about your growth
Gain exposure to multiple areas of the business and grow your skills
Flexible work environment with clear responsibilities and ownership
Work directly with the founders and make a real impact on how the company runs